This page was last updated on September 21st, 2023 at 04:10 pm

Assess your organisational readiness

Discover where your organisation stands in its digital health journey

An organisational readiness approach will provide valuable insights into your organisation’s workforce capabilities and its ability to gather essential data for strategic workforce planning.

Prepare your healthcare workforce to be digitally enabled by empowering them to gain the skills and confidence required to deliver high-quality care in today’s technology-driven healthcare environment.

Start by completing this organisational readiness self-assessment.

Already registered? Start an assessment in your dashboard

Health BG

An organisational readiness approach will provide valuable insights into your organisation’s workforce capabilities and its ability to gather essential data for strategic workforce planning.

Prepare your healthcare workforce to be digitally enabled by empowering them to gain the skills and confidence required to deliver high-quality care in today’s technology-driven healthcare environment.

Start by completing this organisational readiness self-assessment.

About the organisational readiness tool

This Tool was commissioned by the Australian Digital Health Agency (The Agency), in collaboration with the Australasian Institute of Digital Health (AIDH) to provide organisations/team leaders with a mechanism to assess the digital health readiness of their health and care workforce/team and plan ongoing development accordingly.

Aligned to the DRAFT Australian Digital Health Capability Framework (ADHCF), the Tool empowers you to evaluate your health and care workforce/team’s existing level of capability in digital health and encompasses the five domains outlined in the DRAFT ADHCF, catering to health and care workers. The Tool addresses capabilities identified in the DRAFT Australian Digital Health Capability Framework, across three tiers of capability.

Why should I assess my organisation’s digital health capabilities?

Digital health is not just about the use of technology, it is about improving the delivery of care.

A key strategy of Australia’s National Digital Health Strategy Framework for Action (ADHA, 2022) is a health workforce confident in delivering care using digital health technologies. To foster confidence and maximise the benefits for health and care workers, service providers, and consumers across diverse healthcare settings, it is imperative to establish a standardised approach to developing the essential digital health capabilities within the workforce.

“A workforce with strong digital health capability ultimately benefits the patient: driving safer, higher quality care and a positive experience where consumers and patients are empowered”. (ADHA, 2021).

This Tool is provided to help you determine your workforce current level of capability across a broad range of digital health areas. The results can be used as a guide to determine areas for further development. This Tool can be repeated at regular intervals to monitor the growth of your workforce digital health capabilities.

Australian Digital Health Capability Framework Diagram

Figure 1: Australian Digital Health Capability Framework

The Australian Digital Health Capability Framework

The ADHCF consists of five (5) domains:

Domain A – Digital Professionalism
Domain B – Leadership and Advocacy
Domain C – Data and Information Quality
Domain D – Information Enabled Care and Services
Domain E – Technology

Each domain spans the range of health and care workforce roles and organisational settings.

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The framework provides a national approach for standardising digital health capabilities across a broad range of healthcare roles and settings.

Three capability levels

FORMATIVE
This level reflects health and care workers who are at the beginning of using and understanding digital health, the implications for their work and the health sector.
INTERMEDIATE
This level reflects health and care workers who are developing increased knowledge, skill and, are confident in the use of digital health
PROFICIENT
This level reflects health and care workers who can lead, promote, and educate others in the use of digital health

Instructions for completing the readiness assessment

There is no right or wrong answer when it comes to determining the current digital health capability level of your workforce. 

It is recommended that the Tool is completed in the following stages:

STEP 1
STEP 1
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Completing the Tool

There are a total of twenty-five (25) statements, five (5) statements per domain. Choose the appropriate response per statement.
15 - 30 minutes

STEP 2
STEP 2
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Review results

Review your results directly after you complete the Tool or later by accessing your Dashboard
3-5 minutes

STEP 3
STEP 3
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Resource links

Access the relevant Domain resources by clicking on the link provided upon receiving your results or later by going to Domain resources and choose the resources based on your results.
As per your availability

STEP 4
STEP 4

Feedback

Provide us feedback so we may improve the experience.

Readiness assessment results

Upon completing the Tool, you will be shown the results of your workforce readiness capability level, which is able to be seen at a later date on your 'Dashboard'. Based on your results, specific resources under 'Domain Resources' are provided for domains where additional enhancement of the workforce readiness capability is beneficial.

Results will be categorised as follows:

  • A Formative result will highlight areas for potential further development
  • An Intermediate result may indicate the workforce confidence in utilising digital health technology within their role and workplace
  • A Proficient result may signify their capacity to guide others through peer-led training or mentorship in specific areas.

Below is an example of the summary of results for each domain of the Australian Digital Health Capability Framework (ADHCF):

  • Domain A - Digital Professionalism: Proficient
  • Domain B - Leadership and Advocacy: Intermediate
  • Domain C - Data and Information Quality: Intermediate
  • Domain D - Information Enabled Care and Services: Formative
  • Domain E - Technology: Formative

Now, you can confirm your current level of ability in using digital in health across the three levels of capability using the Tool.

Already registered? Start an assessment in your dashboard